Flex Pay: How to Set Up Alerts & Make Payments

Create an online account

If you don’t have a Flathead Electric online account, you can set one up.

1. Click on the “Register for Online Access” link.

Register for Online Account

2. Fill in your account number, name and email address. Click submit to complete your online account setup.

New User Registration

Setting up alerts

By default, you will receive a low balance alert via email when your account reaches an estimated five days remaining (based on your daily average use) or $15, whichever is less. You can set up additional email and text notifications by logging in to your online account.

Manage Notifications

Under “Manage Notifications,” you can choose which type(s) of notifications you would like to receive and which contact information should receive them.

NOTE: If you have more than one active account number, you will need to set up notifications for each account.

Making payments

Electric payments of any amount can be made 24/7 via your online account, the My Co-op mobile app, Pay-by-Phone, or at kiosks located at the Kalispell and Libby offices. Payments can also be made in-person during business hours.

Pay by Phone instructions

Our automated pay-by-phone system is available 24 hours a day, 7 days a week by calling 406-751-1839 or 877-761-4637.

1.) Choose menu option:

  • Press 1 – Account balance
  • Press 2 – Make payment
  • Press 3 – Create/update PIN#
  • Press 4 – Update phone number
  • Press 5 – Edit saved (stored) payment info
  • Press 9 – Repeat menu

2.) Choose how to look up account:

  • Press 1 – Look up with phone number
  • Press 2 – Look up with account number

3.) Enter PIN#

4.) Choose payment amount:

If your account is not past due:

  • Press 1 – Pay total amount owed
  • Press 2 – Pay specific amount

Past due accounts:

  • Press 1 – Pay total amount owed
  • Press 2 – Pay past due amount
  • Press 3 – Pay specific amount

5.) Choose a payment method:

  • Press 1 – Pay with VISA/MC/Discover
  • Press 2 – Pay with check
  • Press 3 – Add another account to pay

6.) Enter card information.

  • Press 1 – Save this payment info
  • Press 2 – Do not save this payment info