How can I better prepare for power outages in the future?

As hard as we work to keep power reliable, storms and power outages are a reality here. Having a backup plan in place should also be a reality for those of us who live here.   Use this checklist to make sure you’re prepared:  Do you need a generator? Do you have extra water? Do you […]

Why don’t you have more linemen for major storm events?

Increasing our specialized workforce to prepare for rare but large events would be cost-prohibitive because the majority of the time when we’re not responding to major outage situations, we would be paying for more employees than we need. Instead, to help keep rates low, we have mutual aid agreements allowing us to bring in reinforcements when needed. FEC […]

Why isn’t anyone answering the phone when I call the dispatch center?

Please note that this line is not answered during major events as our dispatchers prioritize 911 calls and crew assignments. You will be transferred into our automated system to report your outage.  (We have a team on staff 24/7 to assist our members with power outages.)  Please keep phone lines open for all members affected […]

Why don’t you trim all the trees around the power lines?

The majority of our power outages are weather and tree-related. That’s one of the unfortunate realities of living in this beautiful (and heavily treed) area of Northwest Montana. Because of this, Flathead Electric Co-op has a robust Vegetation Management Program. Trees interfering with electric utility lines or equipment are pruned or removed on a rotating schedule. […]