Why is my bill rounded up?

Cooperative members can choose to participate in our Roundup for Safety program by allowing their monthly bills to be rounded up to the next dollar. These funds are administered by an independent board of directors who award grants to non-profit groups throughout the Cooperative’s service area to help pay for safety-related projects. Since 1998, the […]

What are capital credits?

Flathead Electric is a not-for-profit Cooperative that belongs to its member/owners who make an investment in the Cooperative each time they pay an electric bill. If revenues exceed expenses, the Cooperative has earned margins. These margins are allocated back to the members in the form of capital credits. Capital credits are retained by Flathead Electric […]

Why does the Cooperative need my Social Security or Federal ID number?

All utilities are mandated by the federal government to require a credit check through your Social Security number. This soft utility credit report does not affect your credit score, but will help us determine if a deposit is required. Additionally, FEC is mandated by the federal government to implement an Identity Theft Prevention Program designed […]

Why do I have to keep paying the basic charge if I have the meter removed?

Your basic charge is there on your bill regardless of whether you have a meter in place. This fee covers taxes, depreciation, and insurance on the equipment in the field, plus the maintenance of our lines and substations that feed your service. Even though you are not using any electricity these costs are still incurred.

Why is there a sudden increase in my bill?

Several factors can cause your bill to be higher than normal: Winter: Heating your home or other buildings and plugging in vehicles at night use more energy. Summer: Air conditioning or are watering your lawn more often use more energy. Other reasons for a sudden increase in consumption include water heater elements going bad or […]

Do I have to pay a deposit?

Residential: All utilities, including Flathead Electric, are mandated by the federal government to require a credit check through your Social Security number. This credit check will determine if a minimum deposit of $150 is required. If deposit is required, it will be refunded after one full year of on time payments or when you leave […]

What rebates are available, and how do I get one?

Flathead Electric offers several rebates for members who purchase approved energy efficient appliances and participate in approved energy efficiency projects and programs. Visit Save Money & Energy for a full list of rebates.

When is my payment due?

Your statement date and due date are printed on the top right hand side of your bill and on the payment stub. Normally the due date is 20 days from the statement date.

What options do I have to pay my bill?

Flathead Electric is pleased to offer a number of fee-free ways to pay your electric bill. We accept cash, check and credit/debit card (Visa, Mastercard, Discover or American Express). In person payments are accepted at Kalispell and Libby office locations. Payment kiosks at Kalispell and Libby offices accept cash and debit/credit card payments 24 hours […]