November 2025
Member Survey Reveals Overall Satisfaction Rating of 9.29 Out of 10
Addressing the survey’s most frequently asked questions about demand charges
SmartHub, Tutorial
Video: Your Demand Explained – From Bill to SmartHub
Learn how to find your demand charge on your electric bill and see exactly when it occurred in your online account (SmartHub).
Video: Understanding Demand
Answering your questions about the demand charge.
Video: How is the Demand Charge Calculated on My Bill?
Watch this video to learn about electrical demand and how the demand charge is calculated on your bill.
Video: What is Demand?
Watch this video to learn a high-level overview of what electrical demand is and how it affects your Cooperative.