Nobody likes being in the dark, especially during a power outage. That\u2019s why our new outage communication tools put real-time information directly into your hands.<\/p>\n
Over the last few years, you\u2019ve answered our surveys, stopped by our offices, and called to let us know what you want from your Co-op’s website. Over and over, you\u2019ve said: text ME automatically and tell me what to expect when outages occur!<\/p>\n
We heard you loud and clear and are launching a new website with enhanced outage communication tools. Your favorite mobile device will especially love these changes, which include automated outage text messaging<\/a> to cell phone numbers associated with member accounts.<\/p>\n \u201cI would definitely rather be automatically notified of an outage than have to sign up on the outage map every time,\u201d said member Dawn Rauscher. \u201cI\u2019m super excited that the Co-op will text me when my power goes out and tell me what to expect.\u201d<\/p>\n In the coming weeks, if your cell phone number is already on file with the Co-op, you\u2019ll receive a text message letting you know that you\u2019re now opted-in to automatic outage text messaging<\/a>.<\/p>\n We think you\u2019ll want to stay opted-in to automatic outage texts because:<\/p>\n If you decide down the road that you want to opt out of automatic outage text messaging<\/a>, you can do so by replying STOP to any Co-op message at any time.<\/p>\n If your cell phone number is not already on file with the Co-op and you want to receive automatic outage messaging<\/a>, please update your cell phone number as soon as possible!<\/p>\n How do you check to make sure your cell phone number is correct, or add it to the Co-op’s database?<\/p>\n Take these steps BEFORE the next outage! Text messages are the best way to stay updated during an outage.<\/p>\n\n
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