Online Account & Payment System Maintenance

Our online account and payment processing system will be down for regularly scheduled maintenance from 7 to 9 p.m. MST on Thursday, April 18. Members will not be able to access their online accounts or make pay-by-phone or online payments during this time. We apologize for any inconvenience.

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I have a Plug-in Hybrid Vehicle – can I sign up?

https://www.flatheadelectric.com/faqs/i-have-a-plug-in-hybrid-vehicle-can-i-sign-up/
Plug-in hybrid vehicles will be considered on a case-by-case basis. The program is limited to the first 100 EV-owning residential members to sign up. [...]

What if I have an emergency and need to charge my vehicle during Peak Hours?

https://www.flatheadelectric.com/faqs/what-if-i-have-an-emergency-and-need-to-charge-my-vehicle-during-peak-hours/
That’s totally okay! You have full control to override the program. You simply take a “strike” each time you override the EV Charging Assistant. After 3 “strikes” in one month, you will not be eligible for that month’s drawing for [...]

So if I get two strikes in a month (not three) will this negatively affect my chances to win a free month of electricity?

https://www.flatheadelectric.com/faqs/so-if-i-get-two-strikes-in-a-month-not-three-will-this-negatively-affect-my-chances-to-win-a-free-month-of-electricity/
It’s three strikes you’re out. You will only lose out on your chance for that month’s free electricity if you have 3 strikes for that month. Having two strikes only won't impact your chance to win for that month at [...]

Is the EV Charging Assistant a phone app?

https://www.flatheadelectric.com/faqs/is-the-ev-charging-assistant-a-phone-app/
Not exactly. The Bidgely platform is a web-based application, so you use it via your phone or web browser, but it is not an app that you download from the app store. Participants in the program will receive emails from [...]

I filled out the form, when do I get the EV Charging Assistant?

https://www.flatheadelectric.com/faqs/i-filled-out-the-form-when-do-i-get-the-ev-charging-assistant/
Thanks for filling out our form expressing your interest in this program. You’re not registered just yet – we still need to verify your eligibility. The EV Charging Assistant program is currently limited to 100 members. Once you’ve applied, you will [...]

Why is the Co-op spending member dollars to incentivize EV owners?

https://www.flatheadelectric.com/faqs/why-is-the-co-op-spending-member-dollars-to-incentivize-ev-owners/
Our area’s electrical grid benefits when any member (not just an EV-owning member) shifts their demand for electricity to off-peak demand hours. That’s because when the Co-op purchases power from its wholesale power provider (Bonneville Power Administration) during peak demand [...]

TecHVAC LLC

https://www.flatheadelectric.com/resource-dir/techvac-llc/
Ductless Air Source Heat Pumps Ducted Air Source Heat Pumps   [...]