How to Read Your Power Bill
Scroll through the examples below to learn what each section of your bill means. You can also watch a short video at the bottom of the page.
Billing Summary
This section shows your previous balance, payments received, current charges, credits (CR), and total amount due.
Credits
Credits are shown in this block with the letters CR after the amount. Credits can include a $0.50 paperless and electronic account credit for members who choose paperless and autopay. If Capital Credits are applied directly to your account during a billing cycle, that credit will show up here.
Roundup for Safety
The Roundup for Safety program rounds up your bill to the nearest dollar each month, and these funds are donated to safety projects in our service area. Roundup for Safety is a voluntary program.
Service Description & Current Service Detail
The information in the Current Service Detail box is an extrapolation of the data that is gathered directly from your meter, which is shown in the Service Description box above. This meter data is your past month’s electrical consumption.
Net Metering & Community Solar
Members who participate will see information here about the energy that their system is putting back onto the grid. The codes CS1, CS2, and CS3 show the generation of your solar panels in one of our Community Solar projects. For net metering, the following codes apply:
- IMP = “Import” (the energy the member drew from the co-op’s system.)
- EXP = “Export”, (the energy the member’s system put back onto the grid.)
- NET = the difference between IMP and EXP, which is what the member’s bill is based on.
Banked Usage
Community Solar and Net Metering, Continued
If, for an entire bill cycle, you Export more than you Import, those credits will be banked to offset future usage. Your banked credit details can be seen at the bottom of the Current Service Detail section.
Energy usage chart
A graphical representation of your energy use compared to the previous year. The green line shows your highest demand by each month.
Demand Charge
The Demand Charge is based on the highest demand(kW) measured during the Co-op’s peak hours in each member’s billing cycle. Our peak hours occur Monday through Friday, from 7 to 10 a.m. and from 5-8 p.m. (no weekends or major federal holidays). Your bill will state here what your peak demand was from the past month, and in which hour of the month you hit it. You are only charged once per month for the highest peak you incur during our peak hours.
Basic Charge
The basic charge does not change from month-to-month. It is based on each member’s share of the fixed cost to deliver service to you (including the cost to build and maintain the power grid, equipment, facilities and the cost of labor to run the Cooperative).