Flathead Electric Cooperative Suspends Disconnects and Waives Late Fees
To support their members financially impacted by the Coronavirus (COVID-19) pandemic, Flathead Electric Cooperative (FEC) will suspend disconnects and waive late fees effective Monday, March 23 until further notice.
“The health and well-being of our members and employees is our number one priority at this time,” said FEC General Manager Mark Johnson. “We understand that many members will face financial challenges as this situation evolves, and we are committed to helping those who need additional time to pay their bill.”
Johnson added that this decision is meant to provide temporary relief during a difficult time, and that the electric bills will still be due in the future. Members should expect continued delivery of billing statements, and electric bills will not be forgiven at the end of the disconnect suspension.
“Please remember that FEC is a not-for-profit electric cooperative owned by the members we serve,” explained Johnson, “which means that every member is responsible for paying for the electricity consumed in their home or business.”
FEC is urging members to pay what they can to avoid falling behind on their account and facing a large future balance, as well as to allow FEC to continue covering Co-op expenses.
It’s very important for members who are having trouble paying their electric bill to contact FEC at 406-751-4483 to discuss a payment plan to remain in good standing until the national emergency subsides.
“We recognize the impact that this economic slowdown could have on our members,” said Johnson, “and we will continue to evaluate other ways to support our members for the duration of this quickly evolving public health emergency.”
For additional information on FEC’s response to the COVID-19 pandemic, visit www.flatheadelectric.com/coronavirus.
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