We can get through this together.
We empathize with our members who are experiencing financial challenges related to the COVID-19 pandemic. We are here to help.
What should I do if I’m having trouble paying my bill?
The first thing members need to do is call us (406-751-4483). We can facilitate pay arrangements and offer numerous payment options. We can educate members on available financial assistance and on the Co-op’s vast array of energy efficiency programs. It is simply a matter of staying connected.Call now
Apply for assistance.
There are multiple types of assistance available funded by state and federal government agencies and private donors. Some additional funding is available now for those impacted by COVID-19. Even if you have already applied for financial assistance, you should continue communicating with us.Learn more about assistance programs
Pay what you can as soon as you can.
Because of the COVID situation, we aren’t currently conducting disconnects, but eventually these bills will have to be paid and disconnects will be reinstated. We urge members to continue paying what they can during this time so their account balance doesn’t grow to a point that it’s too difficult to pay when the disconnect suspension is lifted.
Disconnecting a member’s power is the last thing we ever want to do, and we will do everything we can to work with our members to keep the power on. Flathead Electric is a member-owned, not-for-profit utility. We cannot ask those who do pay their bills to subsidize those who don’t. Your Co-op is also a business that operates on cooperative principles. We are here to help our members, and it really is simply a matter of staying connected.