Stay Connected

We can get through this together.

We empathize with our members who are experiencing financial challenges related to the COVID-19 pandemic. We are here to help.

What should I do if I’m having trouble paying my bill?

Telephone

Call us.

The first thing members need to do is call us (406-751-4483). We can facilitate pay arrangements and offer numerous payment options. We can educate members on available financial assistance and on the Co-op’s vast array of energy efficiency programs. It is simply a matter of staying connected.

Call now
Apply for Assistance

Apply for assistance.

There are multiple types of assistance available funded by state and federal government agencies and private donors. Some additional funding is available now for those impacted by COVID-19. Even if you have already applied for financial assistance, you should continue communicating with us.

Learn more about assistance programs

Disconnecting a member’s power is the last thing we ever want to do, and we will do everything we can to work with our members to keep the power on. Flathead Electric is a member-owned, not-for-profit utility. We cannot ask those who do pay their bills to subsidize those who don’t. Your Co-op is also a business that operates on cooperative principles. We are here to help our members, and it really is simply a matter of staying connected.

COVID-19 Protected Class Deferred Payment 

As our community recovers from the COVID-19 pandemic, Flathead Electric Cooperative will resume disconnections for accounts with a past due balance. Per the Governor’s May 19 Directive, Flathead Electric Cooperative will not disconnect electrical service due to non-payment or charge late fees for members who fall into a COVID-19 protected class, meeting all three of the following criteria:

  1. are sheltering in place under this order; AND
  2. are a member of a vulnerable population; AND
  3. have been financially impacted as a result of the COVID-19 outbreak.

If you qualify for protection under these qualifications, please complete a COVID-19 Protected Class Deferred Payment Request here.