Your Co-op’s dispatch center is staffed 24/7, 365 days per year, to respond to power outages. Dispatch’s top priority is to assign crews and coordinate outage restoration efforts in the quickest and safest manner possible. When time allows, dispatchers also answer the outage phone line. When time doesn’t allow, outage phone calls are moved into an automated phone system in order to collect information with maximum efficiency and accuracy.
If your outage is not showing up on our outage map, please report it (or report it again if you already have). This will help our crews identify remaining localized issues and restore service as quickly as possible. Your Co-op will work around the clock to restore your power as quickly as possible.