Payment & Billing Options
For the convenience of our members, Flathead Electric offers numerous fee-free options to pay your bill. We accept cash, check and credit/debit card (Visa, MasterCard, Discover or American Express). Mail-in and in-office payments are accepted. Our Kalispell and Libby offices are open Monday through Friday, 8 a.m. to 5 p.m., and the Kalispell drive-thru is open until 5:30 p.m. Payment kiosks at both offices accept cash and debit/credit card payments 24 hours a day, 7 days a week, and both locations have secured drop boxes for express and after-hours payments. Additional options include:
Online Account & Mobile App
We offer an online billing and account management site and mobile application for the convenience of our members. You can manage your electric account online 24 hours a day, 7 days a week, whether on your computer, tablet or smartphone. Log in to your account to view your billing history, make payments, manage payment methods, set up auto pay, check your usage, go paperless, and more.
Learn more about our online account and mobile app.
Auto Pay – Receive a monthly bill credit
Simplify your life by setting up automatic payments. Flathead Electric offers an automatic $0.50 monthly bill credit to members who use auto pay. The amount of your electric bill will be deducted automatically from your designated bank account on your billing due date. Set up auto pay options through your online account (under “Billing and Payments” and “Auto Pay Accounts”). You will still receive your bill in the mail indicating the total amount deducted, unless you choose to go paperless.
Go Paperless – Receive a monthly bill credit
Are you set up to view and pay your bill electronically, and no longer want to receive a paper bill? Flathead Electric offers an automatic $0.50 monthly bill credit to members who go paperless. To go paperless, log into to your online account, go to “My Profile” (or “Settings” on a mobile device) and click on “Update My Paperless Settings.” Use the slider to turn the paperless bill status to “ON” next to each account for which you no longer want to receive a paper bill.
Pay By Phone
Our automated pay-by-phone system is available 24 hours a day, 7 days a week at 406-751-1839 or 877-761-4637.
Simply call with your account number and follow the voice prompts. If you’re making a payment from your checking account, you will need to provide the last four digits of your Social Security number.
Payments cannot be accepted over the phone by office staff.
Payment Drop Box Locations
For the convenience of our members we provide drop boxes for bill payment, conveniently located at the following shopping locations. Please allow 3-5 days for our office to receive your payment if you use a drop box.
Bigfork
- Harvest Foods
Columbia Falls
- Super One
Hungry Horse
- Harvest Foods
Kalispell
- Albertson’s
- Rosauers
- Smith’s
- Super One – City Center
- Super One – Evergreen
Lakeside
- First Interstate Bank
Libby
- Flathead Electric Office
Whitefish
- Super One
- Glacier Bank Branch Payments
Glacier Bank Branch Locations
(Your billing statement is required for bank branch payments)
- Valley-wide
- Libby
Billing Options
Flex Pay
Flex Pay lets you take charge of your energy budget – you control when and how much you pay. You’ll buy electricity in advance, and that electricity will be automatically applied to your account. You can track your usage and account balance, so you’ll always know where you are within your budget, and you can add any amount of money to your electrical account at any time that’s convenient for you.
Flex Pay participants avoid paper bills and late fees, and are not subject to deposits or connection fees. A minimum electricity purchase of $50 is required to get started (smaller payment amounts are accepted after you enroll).
Contact us to learn more about Flex Pay.
Budget Billing
Budget Billing allows members to level their bill amounts throughout the year to help with budgeting.
Under this plan, your last twelve month’s usage is averaged to determine your monthly bill amount (your monthly bill still may vary slightly based on seasonal usage).
A twelve month usage history at the address is required to enroll. Contact us to set up this option.
Go Paperless – Receive a monthly bill credit
Are you set up to view and pay your bill electronically, and no longer want to receive a paper bill? Members who go paperless automatically receive a $0.50 monthly bill credit. To go paperless, log into to your online account, go to “My Profile” and click on “Update My Printed Bill Settings.” Use the slider to turn the printed bill status to “OFF” next to each account for which you no longer want to receive a paper bill.
