All utilities, including Flathead Electric, are mandated by the federal
government to require a credit check through your social security number.
This credit check will determine if a minimum advance payment of $100 is
required. we will refund your advance payment after one full year of good
payment history or when you leave our service territory.
An advance payment on new construction is based on the estimated load of the
The business office can also run credit checks for the member.
Why was my bill estimated?
If we read your meter, it could be that the meter reader was unable to get
to your meter site because of a locked gate, weather, dogs, etc. A message
on your bill will explain why we could not get to the meter. If this
happens, please contact our office.
When is my payment due?
Your statement date and due date are printed on the top right hand side of
your bill and on the payment stub. Normally the due date is 20 days from the
Can I pay via credit card, debit card, or automatic withdrawal?
We offer both credit card and automatic withdrawal. Please call our office
to set this up on your account.
Several things can cause your bill to be higher than normal. In the winter,
it could be that you are heating your home more or plugging in vehicles all
In the summer, it could be that you have air conditioning on or are watering
your lawn more often. Some of the most common reasons for a sudden increase
in consumption are water heater elements going bad, heaters running in pump
houses during the winter or well pumps running all the time.
Call our office for some tips on how to minimize your use. Or see our
energy management section.
Why do I have to keep paying the basic charge if I have the
Your basic charge is there on your bill regardless of whether you have a
meter in place. This fee covers taxes, depreciation, and insurance on the
equipment in the field, plus the maintenance of our lines and substations
that feed your service. Even though you are not using any electricity these
costs are still incurred.
Where else can I pay my bill besides Flathead Electric's
Evergreen, or Libby, headquarters?
We have several drop boxes
located at grocery stores throughout the valley where you can drop off
your payment. A delivery service picks all the envelopes up each day and
delivers them to our business office.
Glacier Bank also will take payments for us, but you must have a copy of
If our Evergreen headquarters is closed, you can deposit payments at the
drive through window and the express drop box in the parking lot.
If our Libby office is closed you can deposit payments in the after hours
drop box located at the front entrance.
When it is time to replace your water heater, call our office for
information about purchasing an energy-efficient model. The water heater
must be installed in our service territory. You can bring in the purchase
invoice that lists the manufacturer and model number of the tank, and then
fill out a short form. Within two weeks, you will receive a rebate check.
If I am a property owner, how do I set up the process to have
the power automatically switched over to my name between renters?
Flathead Electric has Rental Property Agreements available for property
owners. We offer three different options, and each requires the signature of
the owner/landlord before it can be implemented.
Call and visit with a Member Service Representative to get the process
Why does the Cooperative need a Social Security number?
We ask for your Social Security number for security purposes when we are
starting a new account.