For the convenience of our members, Flathead Electric offers numerous options to pay your bill in addition to mail-in and in-office payments:
Questions about your bill? Call the Kalispell office at 406-751-4483, toll-free at 800-735-8489, or the Libby office at 406-293-7122.
Manage your electric account 24/7 on your computer or smartphone with SmartHub, the billing and account management site and mobile application for our members. View your bill and bill history, make a payment, manage payment methods, set up auto pay, check your usage, go paperless, and more.
Access SmartHub: https://flatheadelectric.smarthub.coop
Download the mobile app: http://flatheadelectric.com/human/smarthub.html
Simplify your life by setting up automatic payments. The amount of your electric bill will be deducted automatically from your designated bank account on your billing due date. Set up auto pay options through SmartHub (under “Billing and Payments” and “Auto Pay Accounts”). You will still receive your bill in the mail indicating the total amount deducted, unless you choose to go paperless (see below).
Are you set up to view and pay your bill electronically, and no longer want to receive a paper bill? To go paperless, log into SmartHub, go to “My Profile” and click on “Update My Printed Bill Settings.” Use the slider to turn the printed bill status to “OFF” next to each account for which you no longer want to receive a paper bill.
Call our pay-by-phone system at 406-751-1839 or toll free 877-761-4637 to pay your bill 24 hours per day, seven days per week. Have your account number ready, and follow the voice prompts. If you’re making a payment from your checking account, you will need to provide the last four digits of your Social Security number. Visa, Mastercard and Discover are accepted.
Flex Pay lets you take charge of your energy budget – you control when and how much you pay. You’ll buy electricity in advance, and that electricity will be automatically applied to your account. You can track your usage and account balance, so you’ll always know where you are within your budget, and you can add any amount of money to your electrical account at any time that’s convenient for you. Flex Pay participants avoid paper bills and late fees, and are not be subject to deposits or connection fees. A minimum electricity purchase of $50 is required to get started (smaller payment amounts are accepted after you enroll). Call us at 406-751-4483 or toll-free at 800-735-8489, or visit our office to learn more about Flex Pay.
Budget Billing allows members to level their bill amounts throughout the year to help with budgeting. Under this plan, your last twelve month’s usage is averaged to determine your monthly bill amount (your monthly bill still may vary slightly based on seasonal usage). Call us at 406-751-4483 or toll-free at 800-735-8489 to sign up.
As a service to members the Cooperative provides drop boxes for bill payment, conveniently located at the following shopping locations:
- Harvest Foods
- Super One
- Harvest Foods
- Super One - City Center
- Super One - Evergreen
- Flathead Bank
- Flathead Electric Office
- Super One
Co-op members may pay bills at Glacier Bank branches valley-wide and in Libby. Your billing statement is required for bank branch payments.
Updated: Monday, April 11, 2016