All Flathead Electric members receive a bill monthly on one of six monthly billing cycles. Bills go out on the 1st, 5th, 10th, 15th, 20th, and 25th of each month; due dates for these respective cycles are the 20th, 25th, 1st, 5th, 10th and 15th of the following month.
Flathead Electric reads meters monthly. Meter readers read some accounts. The Cooperative has about 60,000 automated meters, and the reading is taken via computer from the office. The Cooperative is gradually phasing-in automated meters to all accounts.
If you have questions about your bill, call the Kalispell office at (406) 751-4483 or toll-free at 1-800-735-8489, call (406) 293-7122 in Libby.
Flathead Electric has available a levelized billing plan for any members who wish to average their electric payments. Under this plan, the member's last twelve months usage is averaged. The monthly bill may vary slightly based on seasonal usage.
If you are looking for ways to simplify your life, consider Auto Pay for your electric bill. The amount of the bill will be deducted automatically from your designated bank account on your billing due date. You will still receive your bill in the mail indicating the total amount deducted. If you are interested, please complete the Recurring Payment Information through our SmartHub site, you'll find it located on the left menu "Financial info." "Set up Credit/Debit Card or Set up Checking or Savings Account" after you login.
You can pay your monthly bill with Visa, MasterCard, or Discover credit or debit cards. We can even set up the transactions to automatically pay from your credit card every month by filling out the above Auto Pay Options form.
You can call toll free 877-761-4637 and pay your bill by phone. When you call the PAY-BY-PHONE number, have your account number ready, and follow the voice prompts. You can use this service 24 hours a day, every day. If you are making a payment from your checking account, you will be required to give us the last four digits of your social security number for security purposes. Visa, Mastercard and Discover accepted.”
Want to be in charge of when and how much you pay? Flex Pay may be right for you. Flex Pay assists in monitoring and controlling your energy budget. You will avoid paper bills, late fees, and will not be subject to deposits or connection fees. Flex Pay requires a minimum $50 payment to start. To assist, you will be given an IHD (In Home Display) that will provide the necessary information for you to begin monitoring and controlling your energy use. Want to learn more? Call or come into the office. We are very excited about Flex Pay and are more than happy to tell you more!
As a service to members the Cooperative provides drop boxes for bill payment, conveniently located at the following shopping locations:
- Harvest Foods
- Super One
- Harvest Foods
- Super One - City Center
- Super One - Evergreen
- Syke's (coming soon)
- Flathead Bank
- Super One
- Flathead Electric Office
You may also pay bills at Glacier Bank branches valley wide and in Libby. Your billing statement is required for payment at Glacier Bank. Other payment options available include Auto pay, credit card, and levelized billing. Call the Cooperative office to set up your account preference.
Updated: Wednesday, July 15, 2015